We ship all over the world, via the most appropriate courier. Shipping costs are variable and are applied at checkout, depending on the type of shipping you select, the size of your order and where the order is being shipped. European & rest of world orders may be subject to local taxes & duty fees.

Once your order is shipped, you will receive a shipping confirmation email with a linked tracking number, where you will be able to track your package right to your door.

You can also find updates on your order by signing into your account.

What to expect in your box

Each order is hand-picked and packed by our team and should arrive to you in perfect condition.

Sustainable Approach

To help avoid waste we use recyclable materials and the minimum of packaging.

Have a Question?

If you have a question about your order, subscription or Refuel Rewards, head to our FAQ's page.

Please Note:

Our warehouse operates Monday-Friday, excluding bank holidays. We will always aim to ship at the next available opportunity.

Shipping times are from the point of your order being dispatched, not from the point the order is placed.

Shipping options and cost are variable at checkout.

At peak trading seasons and bank holidays, there may be a 1-2 day delay in shipments.

If you are looking for information about your order, please sign into your account for order updates before contacting a member of the team.

Returns, Exchanges & Refunds

We take great pride in the quality of our products. They should reach you in the best possible condition. We have never had a parcel arrive defective, however, if you do find this when you receive your box please open it right away, and if there has been any damage or deterioration during transit please head to the FAQ's page to fill out the contact form and someone will aim to reply within 3 business days.

No Returns, Refunds or Exchanges can be accepted unless we have been informed immediately upon delivery.

We do not offer Refunds or Exchanges outside of the above.