It's easy and free! Everytime you shop you'll earn 10 points for every £1 you spend. There are also many ways to build your balance...from 250 points when you activate your account to earning points for leaving reviews, following us on social and many more. See Build Your Points section for more information.

As soon as you activate your account your points balance will be available to redeem. After each purchase you make, your points are awarded immediately, ready for next time.

All money-off vouchers require a minimum of £10 cart value before they can be applied.

No. If you already have an Account, then you have already been enrolled into Refuel Rewards and your points balance will be immediately available. Simply log into your account via any of the Log In buttons on the rewards page to see it.

Trouble Logging In?

If you think you have an Account, but the system says your email is 'not recognised' then please make sure you're using the correct email. Otherwise, it's likely you haven't actually activated your Account yet - shopping on our website doesn't require you to.

Creating an account is free and only takes a few seconds. Simply enter your Email and a Password using the Activate Now button at the top of this page, or click on any Activate Account button in the Build your points section.

Upon sign-up, 250 Welcome Points will be automatically loaded onto your Account balance and you'll be able to manage your Rewards and Referrals whenever logged in to your Loyalty account page.

Yes. When you activate your Account you will be credited with 250 Bonus Reward points which can be used immediately. There are loads of ways you can build up your Refuel points balance, from leaving a Review to sharing on social or for having a Birthday. Take a look at the Build Your Points and take advantage of as many as you like.

Points earned from a purchase will be added to your balance straight after Checkout, ready for your next visit.
So long as you have enough Points for the Rewards you want to Redeem, you can use them.

You can only redeem one Reward for each transaction.

You are able to store (for future purchases) your rewards within your Account, but you are only able to redeem one of them per transaction.

Simply access your unused vouchers within the Rewards History section of your account.

Yes. You can redeem points for money-off vouchers from the Redeem your points for cash section. Minimum spends apply to unlocking each voucher.

You can't transfer your balance to someone else's Account. Your Refuel points are yours only.

Once you have created an Account, your Refuel Rewards are accessed via the Rewards page.

You'll be able to see what your balance is and what Rewards are available to redeem. As you use or build your Refuel points balance, you'll be kept up to date via email so you can be sure of exactly what your account looks like and never miss exclusive Membership Perks such as promotions, invites or events.

You can view all the relevant Terms & Conditions and Policies by clicking here.

Not at the same time.
If you have a Discount code, you can choose to use it or redeem Reward Points at checkout, but you cannot use them both together.

Every purchase you make will add Refuel points to your balance - whether that’s on full-price or discounted purchases.

Any online customer of Veloforte is eligible for Refuel Rewards.

Refuel Rewards are not available to any Veloforte Retail, Event, Trade or Sponsorship partners, or offline customers. All Terms & Conditions and Policies can be viewed here.